Table 3 Level of satisfaction of clients at ART pharmacy and latrine location
Questions | 1 No (%) | 2 No (%) | 3 No (%) | 4 No (%) | 5 No (%) |
|---|---|---|---|---|---|
Convenience of ART pharmacy location (including sign for directions) | 24(7.8) | 40(13) | 13(3.9) | 206 (66.9) | 25(8.1) |
Comfort of waiting area | 28(9.1) | 62(20.1) | 52(16.9) | 163(52.9) | 3(0.97) |
cleanness and tidiness of ART pharmacy | 24(7.8) | 59(19.2) | 34(11.1) | 176(57.1) | 15(5.2) |
Provision of clear and organized service | 24(7.8) | 52(16.9) | 37(12) | 182(59.1) | 24(7.8) |
convenience of private counseling room | 10(3.3) | 24(7.8) | 40(13) | 206 (66.9) | 28(9.1) |
Comfort ability of seating chair | 10(3.3) | 71(23.1) | 10(3.3) | 204(66.23) | 13(4.2) |
Waiting time until getting the service | 3(0.97) | 26(8.45) | 17(5.52) | 238(77.27) | 24(7.8) |
Availability and accessibility of latrine | 52(16.9) | 43(13.9) | 34(11.1) | 168(54.54) | 3(0.97) |
Cleanness and comfortability of latrine | 80(26) | 87(28.3) | 43(13.9) | 93(30.2) | 16(5.2) |